There was no gate ready for us and we waited a hour ahead of 1 was All set. Which was not what we anticipated.
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I have to admit that I was selfishly satisfied to be able to e-book my flight right before your whole other buyers and which the agent was capable to get rid of the charges.
On December 25, My three sons and I experienced a flight from Cleveland to Phoenix that was to go away at seven:50 which has a halt in Charlotte NC. At about 3 or four pm about the working day of our departure, American Airlines delayed our flight which might make us skip our connection in Charlotte which had no other flights out to Phoenix that working day OR the next! And why the hold off? No clarification. So without any help from an AA consultant..(Practically as though it had been our fault) we uncovered Yet another flight by way of Dallas…which still left in an hour or so and also a 50 %. We manufactured it to your airport but with yet another impolite AA consultant, (I understood it absolutely was occupied with the vacations and all) I had been assured that I could get my bag in Dallas due to the fact we now had to invest the night time there. I requested him in regards to the tag that seemed like it was checked to Phoenix and he mentioned curtly, you’ll just choose it up in Dallas and recheck it in the morning. Well the bag didn't allow it to be around the conveyer in Dallas. After i questioned A different consultant about it, he said it had been in an enormous room and it absolutely was heading out once we left each morning. I advised him I desired it for my resort continue to be, and he told me it will take four hours to receive it. Alright…nevermind…I’ll be back here in 4 hours!!! So I still left for the Dallas hotel without having my baggage.. Got on our flight the following morning and took off in time.
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AA lost my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a criticism they gave me a file locator to check position. It took three times to get my baggage and I needed to vacation to Panama Metropolis Aprt for getting my baggage just after Tallahassee Aprt obtained it and despatched it to Atlanta then to Personal computer by Delta.
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American Airlines,i am so upset !!! I'd this kind of challenging time with my disabled boy or girl!! You misplaced my stroller seat belt, i needed to stroll all of the way about the airport holding my 4 decades previous daughter…and right after standing 1 hour for the baggage assert they advised me to get in touch with your client service ,guess what? They may’nt do something!! it proceeds? unbelievable!!!
After we eventually acquired an email response from American Airways, the entire response time was approximately one hour. Although we waited an hour or so, we did get several responses to our initial problem:
My Good friend of mine booked my mom a reservation from haiti to miami fl I paid out her $three hundred to acquire me the fares having said that she didn't told me the flight is going to be reserving on the nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I've In case the seat isn't assurance why did she took the money from me
Shoppers who wish to go with or complain to American Airways can contact the corporate Place of work at:
by no means ever obtained these kinds of lousy service and a company that merely doesn’t treatment about there paying clients